Editorial Disclosure: Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
First, I need to start this post with a cringe. I cannot STAND LAX. Oh my god. So when I landed at Terminal 7 on United’s flight from DEN, I set about immediately transferring to Terminal 2, where the international departures happen. To do that, I have to completely leave the terminal (bad), go through security again (bad), but didn’t have to recheck my bag thanks to United’s interline baggage policy (very good).
As I wandered through the fog outside LAX toward Terminal 2, I was reminded of why I can’t stand LAX, or LA in general. The airport is poorly designed, it’s literally falling apart, and each new process feels like pulling teeth, which kinda ties into the bad design.
When I arrived at Terminal 2, it was pretty easy to find the Aeromexico desk. I could hear it before it saw it. A cacophony of screaming Spanish. The occupy the old Northwest space. I know so because I could still see where they crossed out Northwest a few years ago and put up Aeromexico.
I waited in a long line to get my boarding pass, and credited the flight to Delta. Since it was a Q-class economy fare, I’ll get full mileage credit. The agent was friendly and efficient, but my god the people. It was a completely full flight.
The gate on the boarding pass read 24A. When I got to the gates, I checked the monitors like always and saw they’d changed it to 28. Fine. When I got there, people were lined up waiting to speak to the gate agents. Gross. Some of them were crying. Like, convulsing crying. Did I miss something? Was the gate change that dramatic? I heard a lot of people bitching about it while waiting in line.
The boarding process was almost comical. There were FAs literally showing people to their seat and stowing away baggage for the customers. First time I’d ever seen that happen. Even still, people were lost and confused. Watching the boarding process in an aircraft always makes me lose faith in humanity.
Aeromexico felt grimy, like they’d never cleaned the planes. The FAs were thorough, modern, and cultured, but the other passengers were like animals. I had three Mexican men in contact with me as they slept, snored, and randomly jerked. I was also the aisle bitch and was bumped CONSTANTLY. Jesus. I am not a big person. It takes effort to hit me. Also, every time someone came down the aisle, they clutched my headrest for dear life, which of course made my whole seat go back. This happened over and over and over. I won’t even mention the quantity of crying babies because you all know how much that thrills me.
The ride to GDL seemed like forever. It finally touched down at 6am. They did that Euro thing where they plop the plane down and make people take a bus to the terminal.
Customs was a breeze. My company hired a broker specifically to get me through customs. All I did was present my declaration and touch a button. Within minutes, I was at the Delta counter receiving my boarding passes to ATL and EWR. After the hellish experience with Aeromexico, and um, I guess I’m now classifying it as hellish, I was thrilled to see those dark blue and brick red kiosks.
Final take on Aeromexico: right up there (down there?) with Alitalia. Wouldn’t be my first choice for travel, in any cabin. Why do all of Delta’s SkyTeam partners SUCK?
* If you liked this post, consider signing up to receive free blog posts in an RSS reader and you’ll never miss an update! And thanks for using my links to apply for new card offers!
Out and Out has partnered with CardRatings for our coverage of credit card products. Out and Out and CardRatings may receive a commission from card issuers.
- Chase Ink Business Preferred - Earn 80,000 Chase Ultimate Rewards points and 3X bonus points for travel, internet, cable, and phone service
- Chase Sapphire Preferred - Earn 60,000 Chase points with the BEST card for beginners
- Amex Blue Business Plus - Earn 10,000 Amex Membership Rewards points and 2X bonus points on up to $50,000 in spending per year with NO annual fee