It was the height of Mardi Gras. The day before Fat Tuesday.
All of the hotels were on a wristband system and checking them at the door. And the staff at this location could not have been any more welcoming or gracious. Especially Magen (hope I spelled her name right). She was at the check-in desk and consistently provided amazing hospitality service at every turn. Kudos to the check-in staff here!
As soon as we wheeled through the door, the concierge at the door verified that we had a reservation, and we were able to walk right up to our room within minutes. It was one of the best check-in experiences I’ve had at a hotel: fun, quick, welcoming, and thorough. Really, they couldn’t have done a better job, especially considering it was a holiday in the city.
Upon walking in, I noticed the beautiful decor, the wine bar and breakfast/cafe area, and the fact that this is a small boutique hotel of only 4 floors (a far cry from the 30+ floors at the Hyatt Regency from earlier that morning!).