Man, I’m liking American a lot lately. Today, I called the AAdvantage desk about doing a status challenge for Platinum level, beginning May 16th. I’d been thinking about doing it for a while. I have three flights that end up in Easter Island beginning on the 18th, and since it’s all in first and business class, it’s more than enough to qualify me for Platinum. The rep carefully explained the terms of the challenge, which were the same as described here, so I knew what to expect. But it was still nice to confirm. She actually pulled up my flights and assured me that I’d be Platinum by the time I landed in Easter Island, which was very kind and thorough. Then she put me on hold.
When she came back she said, “I’m gonna help you out. I’m gonna go ahead and upgrade you to Gold so you’ll have a better trip and earn more miles on the way down there.” I was blown away. Now that’s something Delta would never do!
Per the Wiki linked above, I was prepared to pay $240 for the challenge. However, I was only charged $180. Perhaps this is a new thing? I chatted with the rep a bit about the upcoming merger, Explorer Awards, and thanked her profusely for the free upgrade to Gold. That’ll net me 7,000+ free miles in addition to the class bonus. Awesome!
The rep then said I’d get an email with more information, which came as soon as we hung up. Here’s the full text of the email I received from American:
Here’s the Info You Requested on Your Elite Challenge:
Thank you again for registering for an American Airlines AAdvantage elite Challenge. To help you meet
your goal, we are resending information on completing the Challenge. Additionally, if you wish to have a
receipt of the amount you were charged to register, please follow these steps:
1. Go to https://www.refunds.aa.com/
2. Locate the form “Request a Refund or Receipt”
3. In the field for “Ticket Number” input the MSR number I provided to you today
4. Input your Last Name in the next field
5. Select “Go” and the amount you paid is displayed
Now here are some tips to help you succeed:
- Plan your qualifying flights to meet your goal within the 3-month time frame we discussed. Travel outside this time frame will not qualify toward your Challenge.
- Be sure to fly on an eligible carrier. Points earned on qualifying flights on American Airlines, American Eagle, the AmericanConnection®carrier, British Airways, Iberia, Japan Airlines and Qantas (including eligible codeshare flights marketed by these carriers) count toward your Challenge.
- If you upgrade, please keep in mind that points earned are based on the fare and booking code purchased, not the cabin in which you travel.
- Learn more about point accrual and qualifying fares for each airline:
- o American Airlines
- o British Airways
- o Iberia
- o Japan
- o Qantas
- How can you determine what booking code is used for the fare you’re purchasing? Simply ask the booking agent, whether that’s your travel agent, corporate travel planner or AA Reservations representative. Or, even better, when you book your flights on AA.com, the Flight Summary screen displays the booking code in the same column as the cabin booked.
- Remember that the charge for your Challenge is nonrefundable — even if circumstances beyond anyone’s control prevent you from meeting the goal.
A Challenge is intended for members who are in a hurry to get to the elite level they desire and begin
enjoying their benefits. Think of it as a shortcut to the status you would probably earn on your own
during the normal qualification period. Assuming you’re successful, please be prepared to meet the
normal criteria when it comes time to requalify for your status, since we offer limited opportunities to
earn status via a Challenge. We wish you every success in completing this Challenge.
Then I logged into my AAdvantage account and saw that I was indeed instantly upgraded to Gold.
Looking forward to being Platinum on American this time next week. 🙂 Amazing that I’m now Gold with zero American flights this year and will be Platinum after spending a little under $1,000 on a deal of a fare (+$180). The status will be good through the end of February 2014.
I did ask, out of pure curiosity if Executive Platinum challenges were still on the go. The rep told me they were not, and that they’ve stopped doing them altogether.
So that was my experience with American today. Very generous. Feeling good about making the switch. Can’t wait to post the trip reports next week!