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Man, I was a Club Carlson fanboy for a while there. You couldn’t get me out of Club Carlson hotels when they offered the BOGO for cardholders of the US Bank Club Carlson Visa Signature.
And then, they brutally snatched the benefit away, leaving peeps (and their brand) in the dust.
It was a too-big-for-their-britches move during which they artificially inflated their points currency, and made themselves completely irrelevant when compared to the big players… but that’s just one man’s opinion.
The upshot was they started apologizing in the form of free night e-certs good at any Club Carlson property.
Except there was one snag. Not everyone got them.
But, you can email US Bank via their online platform if you didn’t get one!
How to do it
On the US Bank website, click “Contact Us.”
Then, you’ll see a heading that says, “Prefer not to call?” to which the answer is DUHHHHH!
Select your card from the drop-down menu, and for subject select “Rewards.”
All I wrote was, pretty much:
“Where my e-cert at?!”
Seriously. I think I wrote 2 short sentences.
I wrote them on September 2nd, and got the standard blah-blah-blah form email as a reply:
Anyway, flash forward to today.
I got this in the mail:
So, I’ll be getting that free night after all.
And, you should to0! If you have the US Bank Club Carlson Visa Signature card, you should write to US Bank and ask them to credit your Club Carlson account with a free night e-cert.
Why this is cool
I have ~76,000 Useless points… er, I mean, Club Carlson points.
Because the BOGO is gone, the e-cert recreates the effect at inflated European properties, which is basically all of them.
Take, for example the Radisson Blu 1919 Hotel in the center of 101 Reykjavik.
It’s 70,000 Club Carlson points a night, which I have. But with the e-cert, I can get another night free.
What does this mean?
I saved over $300 by writing a 2-sentence email!
This is only 1 example. Many Club Carlson hotels in Europe are comparable in price and quality, like the Radisson Blu Berlin with the crazy aquarium, which is over $200 a night.
Or how ’bout $250 a night at the Radisson Blu Warwick Hotel in Philly, Penn.
My US Bank Club Carlson Visa Signature card renews in November. I’m going to swipe the 40,000 point anniversary bonus, and cancel that card so hard.
But at least I’m coming out of it with some points, and an e-cert that basically recreates BOGO for me one last time.
If you haven’t already, log in to your US Bank account, and request that e-cert. They’re slow as Christmas about replying, but when they do, it’s usually good news.
Your e-cert can easily be worth a few hundred bucks (or least a couple hundred), depending on where you use it. But getting $300+ for writing an email for a minute is very worth it!
So if you haven’t already, get your free night e-cert while the gettin’s still good!* If you liked this post, consider signing up to receive free blog posts in an RSS reader and you’ll never miss an update! And thanks for using my links to apply for new card offers!
Editorial Note: Opinions expressed here are author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. The opinions of the commenters are not necessarily the opinions of this site.
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