Did You Get Free Tickets From Ticketmaster?

A bit of a quick PSA.

If you’ve paid Ticketmaster’s exorbitant “service fees” for event tickets since 1999, check your account.

They’ve settled a $400 million dollar lawsuit and have returned the money in the form of free concert tickets and discount codes for future events.

Long story short, if you’ve purchased a ticket through Ticketmaster in the past ~17 years, you may have free tickets sitting in your account – most of their emails about this have been going to spam folders.

Check your account

To check if you have any free tickets or discounts, log into your account at Ticketmaster.

See if you have any vouchers

See if you have any vouchers

Look to the left. You’ll see an “Active Vouchers” link on the left. Click it.

My free tickets

My free tickets

I’ve gone to a few concerts in the past ~17 years or so. I had 4 free tickets to 2 separate events and ~$5 to use toward any ticket purchase.

The list of “eligible events” is still being finalized. But it’s worth it to see what’s there. Who knows, maybe you’ll be able to use the tickets for something worthwhile. They have an expiration date 4 years into the future.

If you’re like me, you never received an email about this. Many of you might have free tickets or discount codes sitting in your account, too.

Bottom line

This is an easy win if you’ve purchased tickets via Ticketmaster since 1999. Here’s the lawsuit page.

You may have free tickets or discount codes in your account, but most email providers are flagging the notifications as spam.

We don’t know which events will be eligible for the free tickets yet. But hey, you might’ve already paid for them over the years with Ticketmaster’s crazy “service fees.” Worth a look, anyway.

I’m also interested in data points – let me know what you find in your account!

* If you liked this post, consider signing up to receive free blog posts in an RSS reader and you’ll never miss an update!

Announcing Points Hub—points, miles, and travel rewards community. Join for just $9/month or $99/year.

BEST Current Credit Card Deals

  • Capital One Venture X Rewards—Earn 75,000 Venture miles once you spend $4,000 on purchases within the first 3 months from account opening, plus a $300 annual statement credit for travel booked through Capital One
  • Ink Business Preferred® Credit Card—Earn 100,000 Chase Ultimate Rewards points after you spend $15,000 on purchases in the first 3 months and 3X bonus points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year
  • Amex Blue Business Plus—Earn 15,00 Membership Rewards points once you spend after you spend $3,000 in purchases in the first 3 months of Card Membership and 2X bonus points on up to $50,000 in spending per year with NO annual fee

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

About Harlan

Just a dude living in Memphis, traveling, and working toward financial independence.

More articles by Harlan »


  1. 6 free tickets + $6.75 discounts! I can’t wait to find out what they deem “eligible” and what the fees on the “free” tickets will be…

    • Agreed. If it’s Kanye or Hamilton, that would be awesome, obvi. But if it’s local productions of [whatever] where tickets retails for ~$20, meh.

      Either way, free is free and the tickets expire in 4 years. Surely there will be SOMETHING worth seeing in the next 4 years with these codes. Here’s hopin’!

  2. I logged in yesterday and had 12 free tickets plus discount codes. Today when I logged in all I had were the discount codes. Wth??

  3. I had 2 vouchers for tickets yesterday and today they are gone. All i have now are 2 discount codes for $2.25. ugh

  4. Same here. All the free tickets gone and just showing discount codes. Wtf? I took a screenshot of how it showed yesterday. It looked much like yours. Notice you have no codes. Looks like they screwed us all again! Also if you go to their “list” of available concerts it’s blank. They will not make it that easy to fork up that much lost revenue

  5. “This code is potentially redeemable for two General Admission tickets for certain Live Nation concert events subject to availability and limitations. Please be aware that due to limited availability, we expect these settlement ticket codes to be redeemed quickly.”

    “We’re sorry we were not able to redeem your voucher for the following reasons. Please refer to your voucher’s conditions of use for further details.:
    “Sorry, the voucher code you entered cannot be used to purchase these tickets. Please double check your code and try again.”

    Absolutely nothing useful or usable from this. Unsurprising.

Leave a Reply