Update 2/6/17: So… the entire premise of this post is incorrect. I flubbed this one, guys.

Because you get 2 credits and 1 charge so in the end, you really do get to keep your credit. My mind has been hazy this week and I apologize for the incorrect information, though it was well-intentioned guidance. Anyhoo, nothing to see here.

Huge thanks to my readers who pointed out my mistake in a guiding and gentle way. It means a lot to me – kind of super emotionally sensitive right now. You guys really are the best.

Oy. I had a slip-up with my Chase Sapphire Reserve $300 annual travel credit last week. Luckily, it wasn’t that bad.

But here’s a PSA of what NOT to do.

If you get a refund, you essentially lose your credit!

I booked a round-trip award flight on Southwest with my Sapphire Reserve. The taxes were $11.20.

Immediately after, I thought it better to have the trip as 2 one-ways so could lock in the price if plans didn’t change. Or have the option to change either (or both) legs down the road if needed. So that was another $11.20.

When I canceled the first ticket, I had the option to get a refund or store the money in my Southwest bank. I didn’t think it through, and impulsively hit “Refund.” Not good.

A couple of days later when the charges and credits hit, I realized what I’d done. I did get the $11.20 refund. But I lost $11.20 of my travel credit. It’s not a huge loss, but what if it was an entire paid flight? 

A similar thing almost happened to me again this week at a hotel!

Another time I messed up

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