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Taking Another Look at Hilton, Hyatt, and Diamond Elite Status

by Harlan 28 Comments

a fish under a glass tunnel

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To begin, I must say I’m disappointed I wasn’t one of the lucky ones to receive Hyatt Diamond status. Although I did luck out with Hilton Diamond status.

I realize I’ll likely sound like a spoiled brat whining about something I didn’t get for free. Especially when others have spent much more time and money to actually earn the status. That said, the way Hyatt handled the Diamond status match – from free-for-all to the later restriction to only match SPG Platinum members, and all the missteps in between- was very mishandled.

Booooo

Booooo

Hyatt had an opportunity to capitalize on the SPG/Marriott merger and they blew it – unless you got the match, then you win. I likely would’ve gone out of my way to stay with Hyatt more in 2016 and beyond. This whole thing has left such a bad taste behind that it makes me want to actively avoid Hyatt, and only use them for free award night stays.

Although I think what Hilton is doing is genius, at least from a marketing perspective. And, let’s face it: Hilton has a much larger footprint than Hyatt (4,100+ hotels compared to ~600). And Hilton is in every place there’s a Hyatt with few exceptions.

For example, there are NO Hyatt hotels in Barcelona (where I’ll be in a few weeks). But there were 4 Hilton options:

Furthermore, the next time Hyatt has a Diamond status challenge to stay 12 nights, I won’t even consider doing it (even though you can complete it with only 9 nights if you have Citi Prestige). Why would I spend $1,000 on something so many others got for free?

Anyway, that’s my preamble – just wanted to clear the air here. Again, I completely understand I don’t “deserve” the status in way. It just sucks to see so many get it for free, even though my credentials where enough – at one point – to get me in, too. A case of “early bird gets the worm” if there ever was one.

But now, I’m taking another look at Hilton, as I expect to have more paid stays there, at least for now. And, it’s not as bad as you’d think.

Hilton Diamond Vs Hyatt Diamond

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5 Hyatt Category 4 Hotels Where the Hyatt Card Annual Free Night Rocks

by Harlan 27 Comments

a body of water with pink blossoms on trees

I’ve had some pretty good experiences with Hyatt points, even though the way they handled their recent Hyatt Diamond promo was a disaster. #jaded

Anyway, one can have a finite number of Chase cards, but I choose to renew the Chase World of Hyatt card year after year.

That’s because you get a free night certificate when you renew the card each year, and it’s good at Category 1 through 4 hotels. So obviously, I try to use them at Category 4 properties to get outsized value.

Last year, I gave my free night away to Jay’s grandparents for a night at the Hyatt Regency St. Louis at The Arch (which is a Category 2), because the certificate was about to expire and it was their anniversary. Jay and I both have the Chase Hyatt card, so we gave them 2 nights at the hotel. They loved it!

hyatt category 4 hotels

New year, new options!

I just renewed the card again and paid the $75 annual fee, so I thought I’d take a spin through the Category 4 hotel list to see where I might use the annual free night in 2016.

I found at least 6 hotels where you’ll recoup the annual fee 4x over… or more. It got me thinking.

Never change

Never change

Oh, and because these are all Category 4 hotels, you can also redeem 15,000 Hyatt points for a free night. In many cases, you’ll get over 4 cents per point in value!

5 Hyatt hotels worth 4x or more than the annual fee on the Chase Hyatt card

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Hotel Review: Hyatt House Dallas/Uptown

by Harlan 11 Comments

a room with a couch and a lamp

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After staying at the Hyatt Place in “Austin”, I headed to Dallas to do some house-hunting.

Picking up the rental car was a nightmare, but once on the road, I was at the Hyatt House Dallas/Uptown in about 25 minutes.

The parking garage is beyond a gate where you have to swipe your room key, and there are maybe 4 parking spots outside the hotel, as it’s located off a major thoroughfare (Harry Hines Boulevard), which, if there are more than a few people checking in, creates a huge, annoying queue.

Thankfully, I got a spot, grabbed my wallet, and headed to checkin/get a room key within a couple of minutes.

Checkin and arrival

After flying and driving, it hit me that I was super thirsty once I saw the water for sale near the checkin desk.

The desk agent greeted me warmly, and quickly found my reservation.

He acknowledge my Hyatt Platinum elite status, which is completely useless except for random scenarios like this checkin.

I didn’t know parking was an extra $14 a day, and had a 3-night stay… an extra $42.

For some reason, I thought it would be included as the hotel isn’t in downtown Dallas or in a particularly clogged area. Whatever, I asked if he could add it to my Chase Hyatt card along with… abottleofwaterI’msothirsty.

He validated my parking, gave me a room key, and said there would be no charge for the parking, and to enjoy the water. In fact, he gave me another bottle to take to the room!

I was bowled over by the gesture after getting through a flight and driving and parking and finding the place. It was very kind, and I was grateful. It really is the little things.

So, checkin could not have not any smoother. And the gracious service from checkin continued through the entire stay.

 

Hallways of the Hyatt House Dallas/Uptown

Hallways of the Hyatt House Dallas/Uptown

Everyone, from the cleaning staff to the bartenders to the other desk agents were attentive and professional the entire time.

The room

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Hotel Review: Hyatt Regency Boston

by Harlan 4 Comments

Hyatt Regency Boston reviews

Since the BOS-DUB flight on Aer Lingus tonight flies out of, um, Boston, I decided to build in a day to explore this culturally rich city. As a base, I decided on the Hyatt Regency Boston.

It’s a Hyatt Category 3 hotel, meaning it’s 15,000 Gold Passport points per night, and also eligible for use with the annual free night certificate given as a perk to cardholders of the Chase Hyatt Visa.

Since I’d already redeemed my annual free night certificate earlier this year at the Hyatt Regency in New Orleans for Mardi Gras, I redeemed 15,000 Gold Passport points.

Daily rate was $313/night

Daily rate was $313/night

This saved me $313 for a one-night stay, which means I got a value of 2.1 cents per point – and meets my 2 cents per point minimum. However, since I’m a Chase Hyatt Visa cardholder, I’ll get 20% of those points back due to a promo they have going on right now until July 31st (but you had to register by March 31st). That gives me even more value out of the points redeemed – closer to 3 cents per point. Considering how easy it is to earn Ultimate Rewards points, I consider Hyatt stays one of the best uses of Ultimate Rewards – especially with this 20% discount going on.

Getting there and check in

After getting off the Amtrak train at Boston’s South station, it was a short 10-minute walk to the Hyatt Regency. The streets in Boston drive me absolutely batty. I’m a lover of the grid. Well-planned cities like Chicago and Phoenix appeal to my sense of order greatly. I can deal with New York’s mish-mash of a kinda-sorta grid. But Boston is something else altogether.

Once I found the Hyatt Regency, I entered through the sliding glass doors. You have to take an elevator up to the lobby on the 3rd floor, and from there, you have to take another elevator up to your room. So to enter and/or exit, you always have to take two elevators. This design feature/flaw was not my favorite thing in the entire world, and I can see how it could be confusing to some.

Ground floor entrance of the Hyatt Regency Boston

Ground floor entrance of the Hyatt Regency Boston

Check-in area on the 3rd floor

Check-in area on the 3rd floor

The desk agent was very, very welcoming and acknowledged that I was Platinum with Hyatt. After just a couple of minutes, we headed up to our room.

The room

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