get me to NOLA

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Get Me to NOLA – Part Three: Get Me Out of NOLA

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When last we left this saga, I’d made it to New Orleans. US Airways fulfilled their carriage contract and got me to my destination safely, which is all I ever want, really.

What this little “series” is mostly about is the way US Airways/the “new American” handled not just one situation (which I would’ve totally overlooked), but several, in a row, and how that reflects on their overall operations and company culture. That is really at the root of what I’m attempting to get at in what is hopefully a snarky, self-deprecating, maybe even funny, way.

This particular entry showcases my lack of forethought on this whole topic right in the title. I expected to write a one-off post, but when I started going over 1,100 hundred words I was like, holy crap, this is serial – and left the original title.

The Tumi T-Tech saw it all

Shoutout to the Tumi T-Tech that saw it all

Anyway, the return flight from MSY-CLT was fine (how’s that for anti-climactic?). We got to the airport extra early this time, as I wasn’t sure what US Airways had really done with my return flights – I’d be reticketed and reassigned and transferred so many times, I didn’t even know what my confirmation number was any more. Plus, I didn’t want to chance it (again).

I was still a little miffed about losing a layover at DFW – I really wanted the EQPs and to visit the Centurion Lounge again – but I had to miss out on all of that.

This segment was so by-the-book that it was nearly forgettable, which, in this case, is a good thing. Because I remember all of the other segments too well, unfortunately.

In fact, when I got to CLT and to the Admirals Club (see my review here), I kinda had the feeling that it was almost too easy, purely based on my previous experiences with US Airways.

And then the delays starting rolling in.

Air traffic

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Get Me to NOLA – Part Two: A Middle Seat in Economy

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This is gonna be a histrionic, text-heavy post, I can just feel it. 

Faced with the prospect of spending 2 hours at EWR, I made my way to the Admirals Club – thank god there was one. Well, it was really a US Airways Club with the branding replaced. Everything about Terminal A in EWR is “US Airways.”

I thought maybe I could get some additional help with my routing and getting down to New Orleans in the Admirals Club. I explained that my check-in had flubbed and that I’d been separated from my companion. Not only that, but the plane had just left with my seat still available. And now, what were my options?

I said I was on standby for the next flight already. Was there anything else I could do? Any way to get a confirmed ticket – I’d even be willing to connect somewhere?

“The next flight to Charlotte after that one is at 1:15pm.” (7 hours after my original 6am flight, mind you.)

“I don’t want to wait that long. Could I connect somewhere else? Philadelphia, O’Hare…?”

“After the 1:15pm, we’re sold out for the rest of the day. You can try again tomorrow.”

Really. So at this point I was not feeling too great. So I grabbed some OJ, a yogurt, and a coffee, and wanted the Departures board like a hawk.

Before boarding, I made my way back to the gate agent before they got too overwhelmed for the flight I was hoping to get on.

“Just wanted to see if I’m having any luck getting onto this flight.” *presented my boarding pass*

The agent furrowed her brow and said, “Mmm. Hmmm. Ahhhh. Not looking too good.”

OK. “What can I do if I don’t get on this flight?”

While she plugged away at her computer, I pulled up flights on the American app. There was a 9:45am from LGA. I noted it mentally.

“Well,” she said finally. “You could always take the train to Philly. Yeah.” I’m not sure what kind of look I had outwardly, but I was thinking to myself, “You have got to be freaking kidding me.”

“You just take the AirTrain to [station] and transfer at [other station].”

“And how long does that take?”

“Two hours. If you leave right now…”

“But what if I get on this flight? And what about this 9:45am from LGA?” I read her the flight numbers.

“Oh, yeah. I see that. American flights,” and she chuckled to herself.

“Yes, American flights,” I confirmed.

“Oh, well that might work. Take a seat. But it’s not looking good.”

Moment of truth

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Get Me to NOLA – Part One: No Boarding Pass for You!

I need to vent.

If you don’t like to read about people bitching/whining, I don’t blame you. It can be annoying. But I gotta get this out. It’s also pretty text heavy. So feel free to skip this one. #disclaimer

A mess fit for a King (Cake)

So as you guys know, I went down to New Orleans this week for Mardi Gras. I spent most of it pretty indisposed, which explains why I had to brush away cobwebs around here just now.

With near-record lows in the Northeast lately, I was ready for any type of warmup, even if it was just up to the 50s (beats single digits!).

On Sunday, I was originally scheduled to fly LGA-DFW-MSY, which I was really looking forward to.

I wanted to gain some EQPs toward my AAdvantage Platinum Status Challenge, visit the Centurion Lounge @ DFW, and get to New Orleans before the Krewe of Bacchus – all of which would’ve been accomplished by this routing. Oh, and it was all on American metal.

So my heart sank a little when I got this email:

They're succinct, I'll give 'em that

They’re succinct, I’ll give ’em that

But life goes on.

I got re-booked to EWR-CLT-MSYall operated by our friends US Airways. But whatever, I wanted to stay optimistic, and maybe it would all be fine. At that point, I just wanted to get out of the city. Was not looking forward to EWR, or to CLT to be honest, and I knew I’d be giving up EQPs. But on I went. I would still make the first parade in plenty of time.

Then the beads hit the fan

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