Citi Prestige: No Luck Getting a $350 Annual Fee In-Branch, and Why to Apply ASAP

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Wanted to share my experience about trying to get a reduced annual fee on the Citi Prestige card.

Like lots of peeps, I’ve been kinda/sorta intrigued by this card for a while now. Today, I woke up and decided I’d go apply in-branch. Because I’ve heard some folks have had luck getting a $350 annual fee as opposed to a $450 annual fee, which is obviously awesome and preferable.

So I strapped on my little booties and walked down to the branch on 86th St in Bay Ridge, Brooklyn.

I waited to speak with a banker and started it off with, “How much is the annual fee on the Citi Prestige card?”

The convo

He printed out some info about the card from Citi’s intranet, which I of course immediately scanned into my phone.

Here’s the doc:

$350 annual fee!

$350 annual fee!

NO language about needing a Citigold account!

NO language about needing a Citigold account!

It said the annual fee was only $350, but had a superscript to refer to the fine print.

But I didn’t find anything that would disqualify me.

It said,

“As of October 1, 2015… the annual fee is $350.” NO language about needing a Citigold account, and nothing that I could see was off. Plus, I thought, I have this document in case I get charged $450, because it’s pretty much guaranteeing I can get the card for $350.

Sign-up bonus of 50,000 Citi ThankYou points after spending $3,000 within the first 3 months of opening the account (which is worth $800 toward American Airlines flights – 1.6 cents per points x 50,000 = $800).

Fine. Sign me up!

The womp-womp

I was getting excited to get the card! I asked the banker to please double-check the annual fee on the actual application.

He assured me he was still seeing $350.

Very cool.

I started to fill out the authorization form when he said, “Hmmm. Never seen that before.” A box had popped up saying something to the effect of, “Enforce the $450 annual fee unless the client has a Citigold checking account.”

I asked if he’d seen that message before, and he said he hadn’t. So I don’t know if this is a new thing or what.

Then I asked if there was any way to get this card with a $350 annual fee aside from the Citigold option.

He said, no, there wasn’t. So I took the papers and told him I’d think about it.

The Citigold option

Link: Citigold checking account fees

I don’t want a Citigold checking account. You guys know I’m super into no-fee checking accounts like the Fidelity Cash Management account and Aspiration Summit checking.

It's just so ouch

It’s just so ouch

You can get Citigold checking for free if you have $50,000 in the account, or $100,000 in a linked deposit, retirement, or investment account.

While I’d love to have that much in a checking account, it’s just not gonna happen. And I don’t want to switch my retirement/investment accounts to Citi just to save $100. That’s an incredible hassle, plus, I don’t even have that much to throw around.

If you don’t meet those conditions, the Citigold checking account is $30 a month, or $360 a year. It’s not economical to pay $360 to save $100.

You also get a 15% bonus on the Citi ThankYou points you earn from the Citi Prestige card when you have a Citigold checking account (I’m assuming the sign-up bonus doesn’t count).

Even if you earn 100,000 Citi ThankYou points in a year, that’s an extra 15,000 Citi ThankYou points. At 1.6 cents each toward American Airlines flights, that 15,000 points is worth $240.

Which still doesn’t cover the cost of having a Citigold checking account.

So, I tried, but I think I’m gonna cut my losses and go with the $450 option.

After all, it’s still the same annual fee as the AMEX Platinum Card, and you’ll get waaaay more out of it than $450 anyway.

The perks

An Admirals Club membership usually costs $500 a year (less if you have American Airlines status).

$500 for new members

$500 for new members

And a Priority Pass membership runs $400.

Citi's version is actually better

Citi’s version is actually better

But with Citi Prestige, you don’t have to pay the guest visit fee of $27 for up to 2 guests or your immediate family. So it’s actually better than what you’d buy directly from Priority Pass.

You also get 3 rounds of golf each year via Golfswitch. Note that this benefit is only for you, not for the people you play with (unless they have the Citi Prestige card, too).

And you get the 4th night free on hotel stays when you book through Citi Concierge. Any hotel you can find on Carlson Wagonlit, their travel agent, is book-able with the 4th night free.

It includes all-inclusive resorts and nearly all hotel chains. And, your elite status is recognized and you still earn elite stay credits and points. I plan on using the hell out of this benefit. Assuming you use it once or twice a year, you can recoup the annual fee easily.

My favorite perk that’s giving me panic

But my fave perk of all is the $250 annual airline credit.

You can use it on any airline each year.

But not calendar year. Or cardmember year.

No, Citi is much more specific about when this resets.

Quoth they:

This statement credit is an annual benefit available for purchases appearing on your billing statements from December through the following December. Pending transactions that do not post in your December billing cycle will count towards the next year’s Air Travel Credit.

So what does this mean?

If you sign up, like now, your statement will run mid-November through mid-December, but it should be considered the “November statement.”

And in mid-December, the perk will reset again, and you’ll have most of 2016 to use the credit again.

So you can get $250 on the November statement, and $250 again right after that (or in 2016), to effectively get $500 in airline credits. This alone will cover the annual fee.

But only do it if you want to buy a ticket as soon as you get the card in the mail.

Otherwise, wait until December or January to get the card.

Although if Citi releases Citi Offers for You any time soon, it’ll be a fun added perk to the card. I hope they come out with it before the busy holiday shopping season.

So now I’m all panicked about whether or not I want to buy a $250+ plane ticket if I were to apply now.

It might be a fun excuse for a trip.

$300 round-trip to the French Caribbean. Whoa.

$300 round-trip to the French Caribbean. Whoa.

Norwegian has a sick fare sale right now from the US to the French Caribbean. Fly there now through March 2016 for, oh, $300 round-trip. (I’m seriously considering this, btw. Might make a fun trip report.)

It’s a 5 hour flight from NYC, but for a $57 ticket (after the $250 airline credit), I think I could survive it.

Martinique in February... YAASSS!

Martinique in February… YAASSS!

Especially if I use the 4th night free perk to get a free night a hotel. That would pretty much put the card to work (and recoup the annual fee!) right away.

Or you could, I dunno, buy a ticket home for Xmas, or buy gift cards to use later.

Bottom line

I was excited to get Citi Prestige for $350 today, but it seems Citi has put the kibosh on that little workaround.

Even still, $450 for a card with a long list of perks and benefits isn’t bad. It’s easy to more than recover it if you travel even semi-regularly.

If you decide to pick up this card, thank you for clicking through my links (yes, the best public offer is available there).

I’m a bit perturbed by the annual airline fee credit, because it runs from the December statement to the following December statement, NOT on a calendar year or cardmember year cycle.

Considering it’s nearly mid-November, you should apply sooner rather than later if you want to get $250 credit twice in a row.

If you don’t want to take a trip, you can always buy $250 in gift cards and use them for later. Then you’ll have nearly all of 2016 to get the $250 credit again.

I might have too many drinks today and go ahead and snap this card up. And then call AMEX to cancel the Platinum Card and downgrade my EveryDay Preferred.

Remember Citi will only let you get 1 card a day, and you need to wait 8 days between applications. And you can’t get more than 2 cards in a 65-day span! (Weird rules, but worth knowing if you want the Citi Prestige/ThankYou Premier combo, or another Citi card.)

Has anyone had any luck locking in the lower $350 annual fee? And what do you think, apply now or wait till January?

You know which way I’m leaning!

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About Harlan

Just a dude living in Dallas.

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Editorial Note: Opinions expressed here are author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. The opinions of the commenters are not necessarily the opinions of this site.

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    • Ah, thank you for clarifying! Still not sure I want to give Citi that much cash to save $100, but good for other peeps to note.

      Thank you again for taking the time to comment.

  1. you can “open” a citi gold account and I believe they give you 60 days to deposit the funds which you won’t have to do. just pay the $350 after the first month than downgrade to the basic checking.

    • Here’s what I found about the Basic Checking fees:

      Avoid Monthly Fees
      Complete 1 qualifying Direct Deposit Footnote 7 AND 1 qualifying Bill Payment Footnote 2 during the statement period and pay no monthly service fee

      OR

      Keep $1,500 or more in prior calendar month combined average balances in either your Basic Checking or with a linked Citibank® Savings Plus account and pay no monthly service fee

      https://online.citi.com/US/JRS/pands/detail.do?ID=ChkBasicChecking

      And here’s the Citibank Savings Plus info, but I don’t see anything about fees for it.

      https://online.citi.com/US/JRS/pands/detail.do?ID=CitiSavingsPlus

      I wonder if…

      You could open a Citigold account, keep it for 60 days, then downgrade to Basic Checking and add the Savings Plus account to get a $350 annual fee on the Citi Prestige + no fees on the checking/savings accounts?

      Might be another avenue for some folks.

      Thank you for sharing!

      • I’ve read of people just downgrading to basic checking after 60 days but continuing to get $350 fee. Accounts still say “thank you for being Citigold” or something like that.
        Re below, I’ve also read that the Thank You points from the checking account are different and cannot be transferred to partners. I’m not sure of the details (it does seem crazy) but I’d make sure.

        • Oh man, there are different levels of ThankYou points.

          Here’s how it goes:

          ThankYou points earned from checking are valid for about 4 years and you can NOT transfer them to travel partners
          ThankYou points earned from Citi Prestige never expire as long as you have the card and DO transfer to travel partners
          ThankYou points you receive via transfer from a partner’s checking account expire within 90 days and you can NOT transfer them to travel partners
          ThankYou points you receive via transfer from a partner’s Citi Prestige account expire within 90 days and DO transfer to travel partners

          I think about about covers it. And Citi does take the points expiring first when you redeem.

          For all ThankYou points, you can book flights:

          With Citi Prestige @ 1.6 cents each on American Airlines, or 1.33 cents each on other airlines
          With Citi ThankYou Premier @ 1.25 cents each on any airline

          Basically points earned credit cards are the only ones that transfer to partners. All of them can be redeemed for flights in the Citi Travel Center. And if someone transfers points to you, use ’em within 90 days.

  2. Citigold also gets you some thank you points for meeting some basic requirements – bill pay, direct deposit, savings account and auto save feature can you 950 thank you points every month by doing nothing else. You can combine the thank you points with the citi prestige thank you points. Not too shabby IMO.

    • Great tips. If I migrate over to Citigold, I’d essentially be replacing my Chase checking relationships… but Chase doesn’t offer Ultimate Rewards points for their checking account. (Imagine if they did!)

      Thank you for sharing. It’s definitely something to think about.

  3. Just an FYI- I went into a local branch today, saw the same new $350 AF as of Oct 1, and when the little box popped up- I told the banker to click that I was indeed Citigold. This was a workaround before the Oct 1 change in wording on the documents and I presume it will work now.

    Also as of Oct 1- the branches now put all applications through on their intranet- no more faxing in. I was able to get a request number immediately which I will wait 48 hours to call and check in on.

    There are no longer any perks being offered to open a citigold checking account…there was a $400 cash benefit that expired last week, a 40K TYP offer, and a 30K AA offer earlier this year to incentivize but all are now gone.

    Long and short- I applied today under the assumption I will get approved this week with a $350 AF and be able to use the $250 air credit on my first billing cycle which will complete before the end of december.

    Will update when I find out if this worked.

      • Clearly the banker knows very little about the card and new procedures… I sort of always feel unless they are actually intelligent and knowledgable about a product, that it is better to push them to do what you want and assure them it is okay. I went to a branch in CA in a non-affluent area where the banker had only previously completed 2 applications for Prestige ever.

        And why I think it will work- nowhere on the form was there even a space to enter a citigold account number! Unless they plan to use my SSN to match up to an account, I think it is just a “formality” at branch level to attempt to get the extra $100 for AF. But time will tell. I may even try and call today to get a final answer. I have retained all the same forms you have so if they try and charge me $350 then I will just tell them I was informed otherwise at application and the banker never mentioned citigold or $450…

        • Update- Got approved this morning right after I posted. That is 15 hours after applying. Have good credit and immediately got approved for 15K. Gave me last 4 digits of account number but still takes a couple days to appear in the system. Confirmed with account approval dept this morning AF is $350 on mine. Hoping to use Airline credit ASAP so it posts before end of Dec.

          Any other questions let me know.

          • Ah, very cool! Congrats! I could have gone to other Citibank locations but didn’t figure I had a shot. Plus, I really wanted to get the $250 credit twice and knew time was of the essence.

            Thank you for the update. You lucky duck! 🙂

          • Thanks for the great info. Would you mind telling us in which city in California you applied? I don’t have any Citi branches near me and was hoping to do an in-branch app over the phone, if at all possible. Thanks.

          • I applied in-branch in Brooklyn, NY. But you could try calling a branch and speaking with someone. Couldn’t hurt!

            At this point, it would be really tight to get the $250 annual airline credit in November with a reset in December. And I heard in-branch apps take a couple of extra days.

            Let me know if you have luck getting the card!

        • Thanks for the helpful info, eriko. Would you mind telling us where in California you applied?

          (Thanks to you as well, Harlan. Appreciate it. I’ll be sure to post if I apply.)

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